Privacy Policy

CrownMate (support@crownmate.in) collects only the information needed to process your orders, handle warranty claims, and reply to support requests.

What we collect

Name, email, phone, shipping address, and order history when you buy from us or contact support. We also collect basic site usage data through standard analytics.

How we use it

• Processing orders and arranging delivery
• Warranty and return requests
• Responding to questions and complaints
• Occasional product updates if you subscribe to our newsletter

How we protect it

Payment details are handled by Razorpay — we don't store card numbers. Other data is kept on secure servers with access limited to our support and operations team.

Your rights

Email support@crownmate.in to request a copy of your data or ask us to delete it. We'll respond within 7 business days.